Terms of Use.
The guidelines that keep our digital community transparent, respectful and secure.
Introduction
Welcome to The Phoenix Paradigm LLC website. By accessing and using our site, you agree to comply with the following Terms of Use. These terms ensure a safe and respectful environment for all users within our Pan‑African digital community.
Use of Content
All materials published on this website —including articles, images, videos, logos, graphics and design elements—are the intellectual property of The Phoenix Paradigm LLC unless otherwise stated.
You may share content by linking to it with credit and attribution.
You may not copy, reproduce, resell or distribute any materials in whole or in part without written permission.
User Responsibilities
Visitors are expected to use this website for lawful purposes only and in a manner that does not infringe on the rights of others. Do not upload harmful, misleading or obscene content, and do not attempt to interfere with the site’s security features or functionality.
Product and Service Use
Any purchases made through our shop are subject to availability and accurate pricing information. We reserve the right to update products, pricing or availability without notice. Refund and return policies are described on the checkout page as applicable.
Links to External Sites
For your convenience, this site may include links to external resources and partner websites. The Phoenix Paradigm LLC is not responsible for the content, accuracy or security of those external sites.
Intellectual Property Rights
All trademarks and service marks displayed on the site are retained by their respective owners. Nothing herein grants a license to use any brand assets without explicit consent from their owner.
Disclaimer of Warranties
Our site and its content are provided “as is” without warranty of any kind — express or implied. We make no representations that the information will always be error‑free or uninterrupted, though we strive for accuracy and reliability.
Limitation of Liability
Under no circumstances shall The Phoenix Paradigm LLC, its directors or employees be liable for any indirect or consequential loss resulting from use of this website, its content, or any linked resources. You agree to use the site at your own discretion and risk.
Changes to Terms
We reserve the right to update these Terms of Use at any time. Continued use of the website after changes constitutes acceptance of the new terms. Major updates will be announced on this page.
Contact Us
If you have questions about this policy or our data practices, please contact:
The Phoenix Paradigm LLC
Columbia, Maryland, USA
services@thephoenixparadigm.com
Effective Date: August 2024
Shipping Policy (Summary)
Fulfillment: most items ship after 2–7 business days of production.
Estimated shipping times: US 3–7 days; CA/UK/EU 5–10 days; Rest of world 7–20 days (after fulfillment).
Tracking provided by email; orders may ship in multiple parcels.
Incorrect addresses, customs fees, and stolen packages are customer responsibility per our full policy.
Full details: https://thephoenixparadigm.com/shipping-policy/